In this episode of The Crowes Nest Podcast, Candace and TK are joined by Tyler Terry, Director of Sales Medspas at TouchMD.
Think you know TouchMD? Think again. In this episode, we’re spotlighting the powerful, often-overlooked features that can completely transform your patient experience and streamline your practice operations—from consultations to marketing.
We’re joined by a TouchMD expert who shares insider tips on how practices are using features like push notifications, early-access promotions, and AI-powered photo tools to elevate their branding, improve photo consistency, and drive patient engagement. Whether you’re just getting started or looking to optimize your existing workflow, this episode is packed with practical, actionable insights.
We also explore TouchMD’s unique photography capabilities, including a studio-like app designed for smartphones, built-in guides to maintain consistency, and AI that identifies photos needing improvement. Plus, we break down why TouchMD’s unlimited training and consulting access is one of its most valuable—yet underutilized—resources.
What you’ll learn in this episode:
- How to build consistent before-and-after photo workflows (even with smartphones)
- The power of AI and smart tools in TouchMD’s photography suite
- Budget-conscious strategies for newer practices to look polished and professional
- The hidden value in TouchMD’s training and consulting packages
- How to leverage tools like push notifications and video libraries for patient engagement
Whether you’re running a med spa, dermatology office, or plastic surgery center, this episode will help you unlock the full potential of TouchMD—boosting both efficiency and patient trust.
Happy listening!
About Tyler Terry:
Tyler Terry is a true pioneer in technology for Aesthetic Practices. With over 12 years of experience —including a pivotal role at TouchMD— Tyler has been at the forefront of integrating cutting-edge solutions into the aesthetic world. In 2017, he led the charge in launching TouchMD’s MedSpa expansion, forging key partnerships that helped redefine the industry. Now, following TouchMD’s acquisition, Tyler continues to push boundaries as the Director of Sales, MedSpa at Nextech.With extensive experience across multiple departments, Tyler’s deep understanding of both technology integration and the unique needs of specialty practices allows him to create tailored solutions that enhance efficiency and success. His ongoing work at Nextech is focused on advancing MedSpa technology and empowering practices to thrive in an ever-evolving industry.
About TouchMD
TouchMD is a visual consultation, marketing, and imaging software system that utilizes touchscreen technology to enhance the patient experience and increase practice revenue.
About NexTech
Nextech provides specialty-focused technology solutions that streamline clinical, administrative, financial, and marketing workflows for practices. Their all-in-one, ONC-certified EMR/EHR, practice management, revenue management, and patient engagement software serves over 9,000 providers and 50,000 staff members. Specializing in ophthalmology, plastic surgery, and dermatology, Nextech tailors its solutions to meet the unique needs of each practice, ensuring efficiency and success through consultative guidance and personalized implementation.
If you’d like to connect with Tyler or learn more about TouchMD & Nextech, you can find him at:
LinkedIn: linkedin.com/in/tyler-terry-09518154
Website: touchmd.com
Linktree: linktr.ee/tylerlterry
Schedule a Meeting: calendly.com/tylerterry-touchmd/30min
Email: tyler@touchmd.com
Mobile Phone: 435-531-9129
About Candace Crowe Design:
Candace Crowe Design has worked with aesthetic practices throughout the U.S. and Canada since 1999, helping to pioneer marketing in a manner in which women want to be communicated. CCD is known for their industry knowledge, BRAG book, and Advantage Play®. They are dedicated to continuously lowering patient acquisition costs and increasing the lifetime value of a patient. They have serviced over 500 clients across the U.S. and Canada. Family-owned.
Brands: Digital Signage – Advantage Play; E-Mail Marketing – Advantage Mail; Digital B & A Gallery – BRAG book
